Brooke Taylor

Education

Bellevue University

Bachelor of Science in Web Development

August 2022 – October 2023

  • HTML, CSS, JavaScript
  • Express, Node, Web APIs, NoSQL
  • Angular w/ TypeScript
  • SoapUI, Swagger
  • DevOps Principles
  • MEAN Stack Bootcamp

Fontbonne University

Bachelor of Arts in Advertising / Graphic Design

August 2009 – May 2012

  • Advertising principles
  • Persuasion
  • Media & Culture
  • Copywriting
  • Photography
  • Adobe: After Effects, Illustrator, InDesign, Photoshop

Experience

Salesperson / Administrative Specialist

Nebraska Furniture Mart – Kansas City, KS

December 2020 – February 2023
  • Member of the Be One Diversity & Culture Committee
  • Professional sales – 100% commission
  • Business-to-business sales
  • Account/order management for outside sales team
  • Vendor certified for both major and luxury appliances

Retail Sales / Customer Service Representative

Pacific Sales inside Best Buy – Chesterfield, MO

August 2019 – December 2020
  • Answer phones & help in store customers with appliance delivery issues
  • Creating alerts and managing a list of orders to watch which have been flagged with detailed notes for other staff/delivery/install teams.
  • Assist customers with complete solutions for kitchen & laundry packagesles
  • Backup other departments with complex order issues
  • Learning Lounge (Web based learning) Leaderboard #1 for fiscal year